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Resolved: Heroku Retroactive Service Disruption

ResolvedminorOfficial source confirmedFirst recorded update Jun 19, 2026, 07:09 PM · Resolved Jun 19, 2026, 07:09 PM

We noted an issue that impacted Heroku Platform API services in all regions. Customers may have experienced broken pipeline API calls to ‘pipelines/:id/latest-builds’, and issues viewing the pipeline dashboard. We confirmed this incident was due to a recently deployed change, and have reverted this change to resolve the issue. We will continue to monitor the environment to ensure stability and prevent a recurrence. We will also thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future.

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Updates (1)

  1. Jun 19, 2026, 07:09 PM
    Resolved: Heroku Retroactive Service Disruption

    We noted an issue that impacted Heroku Platform API services in all regions. Customers may have experienced broken pipeline API calls to ‘pipelines/:id/latest-builds’, and issues viewing the pipeline dashboard. We confirmed this incident was due to a recently deployed change, and have reverted this change to resolve the issue. We will continue to monitor the environment to ensure stability and prevent a recurrence. We will also thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future.

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What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Heroku's status feed →

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