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Refund Policy

Last updated: May 2026

1. 30-day money-back guarantee

We offer a 30-day money-back guarantee on all Pulse Pro subscriptions. If you're not satisfied with your purchase for any reason, you can request a full refund within 30 days of your initial order date. No questions asked.

2. How to request a refund

To request a refund, contact us with the email address you used to subscribe. We will verify the order and process the refund through our payment provider, Mollie.

Refunds are typically processed within 5-10 business days back to the original payment method.

3. Cancellations

You can cancel your Pulse Pro subscription at any time. After cancellation you keep access until the end of the current billing period and will not be charged again. Cancellation alone does not trigger a refund, use the process above if you also want a refund of the most recent payment.

4. Exceptions

After the 30-day period, refunds are evaluated on a case-by-case basis. We do not typically refund subscription periods that have already been used, but we will look at legitimate billing errors, accidental charges, or service outages.

5. Contact

Questions about refunds? Contact us, we read every message.

Operated by Powerminds (sole proprietorship), KvK 97879371, Teteringen, the Netherlands. Payments are processed via Mollie B.V.