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Resolved: Heroku Feature Degradation

ResolvedminorOfficial source confirmedFirst recorded update Aug 10, 2026, 03:26 PM · Resolved Aug 10, 2026, 03:46 PM

We are aware of an issue that affected the ability to provision new Heroku Data add-ons. To remediate, we completed a rollback of a recent change and validated that all services have been restored. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (1)

  1. Aug 10, 2026, 03:46 PM
    Resolved: Heroku Feature Degradation

    We are aware of an issue that affected the ability to provision new Heroku Data add-ons. To remediate, we completed a rollback of a recent change and validated that all services have been restored. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

    Heroku ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Heroku's status feed →

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