← Live dashboard

HubSpot is experiencing issues

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Oct 2, 2026, 09:30 PM · Resolved Oct 2, 2026, 11:22 PM

Between 04:32 PM EDT (UTC -04:00) and 07:21 PM EDT (UTC -04:00), some customers in North America experienced issues with customer platform tools, marketing tools, sales tools. This was caused by a bad production configuration change. As of 07:21 PM EDT (UTC -04:00), our customer platform tools, marketing tools, sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The...

HubSpot live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with HubSpot now? Check the current status

Affected services

Marketing ToolsCRMChat & Automation

Updates (6)

  1. Oct 2, 2026, 11:22 PM
    HubSpot is experiencing issues

    Between 04:32 PM EDT (UTC -04:00) and 07:21 PM EDT (UTC -04:00), some customers in North America experienced issues with customer platform tools, marketing tools, sales tools. This was caused by a bad production configuration change. As of 07:21 PM EDT (UTC -04:00), our customer platform tools, marketing tools, sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The infor

    HubSpot ↗
  2. Oct 2, 2026, 11:03 PM
    HubSpot is experiencing issues

    We've addressed the issue that caused customer platform tools, marketing tools, sales tools to be partially unavailable in North America since 04:32 PM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  3. Oct 2, 2026, 10:28 PM
    HubSpot is experiencing issues

    We estimate that we will restore service in the next half an hour. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  4. Oct 2, 2026, 09:58 PM
    HubSpot is experiencing issues

    We estimate that we will restore service in the next hour. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  5. Oct 2, 2026, 09:44 PM
    HubSpot is experiencing issues

    We estimate that we will restore service in the next several hours. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  6. Oct 2, 2026, 09:30 PM
    HubSpot is experiencing issues

    We estimate that we will restore service in the next several hours. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow HubSpot's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.