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Marketing email statistics are delayed

ResolvedminorOfficial source confirmedGlobal service disruptionFirst recorded update Oct 8, 2026, 02:45 PM · Resolved Oct 8, 2026, 04:20 PM

Between 02:45 PM GMT+1 (UTC +01:00) and 05:15 PM GMT+1 (UTC +01:00), all customers in North America experienced issues with marketing email statistics. This was caused by a delay in our event system. As of 05:15 PM GMT+1 (UTC +01:00), our marketing email statistics are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the...

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Affected services

Marketing ToolsReports

Updates (4)

  1. Oct 8, 2026, 04:20 PM
    Marketing email statistics are delayed

    Between 02:45 PM GMT+1 (UTC +01:00) and 05:15 PM GMT+1 (UTC +01:00), all customers in North America experienced issues with marketing email statistics. This was caused by a delay in our event system. As of 05:15 PM GMT+1 (UTC +01:00), our marketing email statistics are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incid

    HubSpot ↗
  2. Oct 8, 2026, 03:46 PM
    Marketing email statistics are delayed

    We've addressed the issue that caused email statistics to be delayed in North America since 02:45 PM GMT+1 (UTC +01:00). We expect to start recovering from the delay in the next hours. We're monitoring the performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  3. Oct 8, 2026, 02:52 PM
    Marketing email statistics are delayed

    Marketing email stats are delayed. The email performance page isn't showing up to date data for some customers in North America. Emails are still being delivered. We have identified an issue and are working on a solution. We will be back with an update within 3 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  4. Oct 8, 2026, 02:45 PM
    Marketing email statistics are delayed

    We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

    HubSpot ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
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