What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Klarna now? Check the current status

Affected services

North AmericaEurope

Updates (8)

Sep 18, 2026, 07:14 AM
Payments in the App degradation
The degradation affecting payments in the Klarna App in the US and EU has been resolved, and services are operating normally.
Klarna ↗
Sep 18, 2026, 06:16 AM
Payments in the App degradation
This issue have been resolved for both US and EU. We are monitoring this closely.
Klarna ↗
Sep 18, 2026, 05:32 AM
Payments in the App degradation
We are seeing improvements in US - we are monitoring the situation closely.
Klarna ↗
Sep 18, 2026, 04:56 AM
Payments in the App degradation
We are continuing investigating the issue.
Klarna ↗
Sep 18, 2026, 01:45 AM
Payments in the App degradation
The issue has remerged in the US, we are continuing to investigate the issue. Thank you for your patience.
Klarna ↗
Sep 18, 2026, 01:24 AM
Payments in the App degradation
The issue has been identified and we see improvements in US, still investigating the issues in EU.
Klarna ↗
Sep 18, 2026, 01:19 AM
Payments in the App degradation
We are continuing to investigate this issue.
Klarna ↗
Sep 18, 2026, 12:44 AM
Payments in the App degradation
We are currently experiencing a degradation to payments in the Klarna App in US and EU. We are working to restore the service as soon as possible. Thank you for your patience.
Klarna ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Klarna's status feed →

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