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Merchant Settlements / Payouts degradation

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Oct 13, 2026, 01:25 PM · Resolved Oct 13, 2026, 04:16 PM

Klarna experienced an issue with merchant settlements and payouts. This problem has now been resolved.

Klarna live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Klarna now? Check the current status

Affected services

North AmericaEurope

Updates (3)

  1. Oct 13, 2026, 04:16 PM
    Merchant Settlements / Payouts degradation

    This incident has been resolved.

    Klarna ↗
  2. Oct 13, 2026, 01:34 PM
    Merchant Settlements / Payouts degradation

    Performance has returned to normal, and we are seeing an increase in processed settlements. We will continue to monitor settlement processing to confirm sustained recovery. Thank you for your patience.

    Klarna ↗
  3. Oct 13, 2026, 01:25 PM
    Merchant Settlements / Payouts degradation

    Merchant settlements is experiencing degraded performance. We are working to restore the service as soon as possible. Thank you for your patience.

    Klarna ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Klarna's status feed →

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