GlobalOutageMap
← Live dashboard
Klarna logoKlarna

Sign-in and purchase disruption for BankID in Sweden

ResolvedminorOfficial source confirmedFirst recorded update Oct 9, 2026, 04:30 PM · Resolved Oct 9, 2026, 04:30 PM

Between 18:30 and 19:00 CEST (16:30–17:00 UTC) on October 9, 2026, some customers in Sweden were unable to use BankID to log in to the Klarna app or to complete purchases that required BankID authentication. Some card payments that needed 3D Secure authentication also failed during this time.The issue has been resolved and the service is operating normally. We apologize for the inconvenience.

Klarna live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Klarna now? Check the current status

Updates (1)

  1. Oct 9, 2026, 06:17 PM
    Sign-in and purchase disruption for BankID in Sweden

    Between 18:30 and 19:00 CEST (16:30–17:00 UTC) on October 9, 2026, some customers in Sweden were unable to use BankID to log in to the Klarna app or to complete purchases that required BankID authentication. Some card payments that needed 3D Secure authentication also failed during this time.The issue has been resolved and the service is operating normally. We apologize for the inconvenience.

    Klarna ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Klarna's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.