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BankID sign-in degradation in Norway

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Oct 12, 2026, 11:45 AM · Resolved Oct 12, 2026, 02:02 PM

Klarna experienced an issue with BankID sign-ins in Norway. This issue has now been resolved.

Klarna live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Klarna now? Check the current status

Affected services

Europe

Updates (3)

  1. Oct 12, 2026, 02:02 PM
    BankID sign-in degradation in Norway

    This incident has been resolved.

    Klarna ↗
  2. Oct 12, 2026, 12:05 PM
    BankID sign-in degradation in Norway

    A fix has been implemented and we are monitoring the results. Customers can continue using phone login. Thank you for your patience.

    Klarna ↗
  3. Oct 12, 2026, 11:45 AM
    BankID sign-in degradation in Norway

    We are currently experiencing a degradation to sign-in in the Klarna App using BankID in Norway. We are working to restore the service as soon as possible. Customers can continue using phone login. Thank you for your patience.

    Klarna ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Klarna's status feed →

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