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Admin Admin API: Intermittent Increase in 5xx errors

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Oct 9, 2026, 01:11 PM · Resolved Oct 9, 2026, 03:46 PM

MongoDB Atlas experienced temporary issues with its administrative API, causing some requests to fail. This problem has now been fixed.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with MongoDB Atlas now? Check the current status

Affected services

MongoDB Cloud

Updates (3)

  1. Oct 9, 2026, 03:46 PM
    Admin Admin API: Intermittent Increase in 5xx errors

    This incident has been resolved.

    MongoDB Atlas ↗
  2. Oct 9, 2026, 02:43 PM
    Admin Admin API: Intermittent Increase in 5xx errors

    We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.

    MongoDB Atlas ↗
  3. Oct 9, 2026, 01:11 PM
    Admin Admin API: Intermittent Increase in 5xx errors

    We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.

    MongoDB Atlas ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow MongoDB Atlas's status feed →

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