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Acuity Scheduling Service Disruption

ResolvedcriticalOfficial source confirmedSpecific component onlyFirst recorded update Aug 12, 2026, 10:55 PM · Resolved Aug 12, 2026, 11:12 PM

This incident has been resolved.

What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Acuity Scheduling

Updates (2)

  1. Aug 12, 2026, 11:12 PM
    Acuity Scheduling Service Disruption

    This incident has been resolved.

    Squarespace ↗
  2. Aug 12, 2026, 10:55 PM
    Acuity Scheduling Service Disruption

    We are currently experiencing a service disruption. Our Engineering team has identified the issue and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.

    Squarespace ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Squarespace's status feed →

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