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Acuity Scheduling - Unable to Connect to Meta

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Aug 20, 2026, 08:12 PM · Resolved Aug 21, 2026, 01:56 PM

After reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact Support.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Squarespace now? Check the current status

Affected services

Acuity Scheduling

Updates (3)

  1. Aug 21, 2026, 01:56 PM
    Acuity Scheduling - Unable to Connect to Meta

    After reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact Support.

    Squarespace ↗
  2. Aug 20, 2026, 11:15 PM
    Acuity Scheduling - Unable to Connect to Meta

    We are continuing to work on a fix for this issue.

    Squarespace ↗
  3. Aug 20, 2026, 08:12 PM
    Acuity Scheduling - Unable to Connect to Meta

    We are currently experiencing a service disruption with the integration to Meta Services. Our Engineering team has identified the issue and is working with Meta to resolve it. We will provide an update as soon as possible.

    Squarespace ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Squarespace's status feed →

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