What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Squarespace now? Check the current statusAffected services
Updates (5)
- Sep 22, 2026, 07:25 PMAcuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update
Access to the Acuity Scheduling app has been restored for users on iOS 27. Users can update to Acuity Scheduling version 98.0.0 via the Apple App Store to install the fix.
Squarespace ↗ - Sep 21, 2026, 07:25 PMAcuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update
We are continuing to work on a fix for this issue.
Squarespace ↗ - Sep 20, 2026, 04:57 PMAcuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update
The issue has been identified and we are working on a fix.
Squarespace ↗ - Sep 18, 2026, 08:46 PMAcuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update
We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.
Squarespace ↗ - Sep 18, 2026, 08:35 PMAcuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update
Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.
Squarespace ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Squarespace's status feed →
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