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Updates (12)
- May 20, 2026, 06:46 AMMultiple Atlassian services are experiencing issues
All dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in prod-east which led to Atlassian customers experiencing degraded performance and delays of background operations and automation execution. The incident started on May 8, 2026 at 00:22 and was detected within 4 minutes by automated monitoring systems. Our teams worked to restore core access by 06:08. Final cleanup of backlogged processes and minor issues progressed in stages from ther
Trello ↗ - May 8, 2026, 10:26 AMMultiple Atlassian services are experiencing issues
This incident has been resolved.
Trello ↗ - May 8, 2026, 10:25 AMMultiple Atlassian services are experiencing issues
We are continuing to monitor for any further issues.
Trello ↗ - May 8, 2026, 08:03 AMMultiple Atlassian services are experiencing issues
We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.
Trello ↗ - May 8, 2026, 05:53 AMMultiple Atlassian services are experiencing issues
The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.
Trello ↗ - May 8, 2026, 04:10 AMMultiple Atlassian services are experiencing issues
We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.
Trello ↗ - May 8, 2026, 04:10 AMMultiple Atlassian services are experiencing issues
Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.
Trello ↗ - May 8, 2026, 04:10 AMMultiple Atlassian services are experiencing issues
We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.
Trello ↗ - May 8, 2026, 03:00 AMMultiple Atlassian services are experiencing issues
Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.
Trello ↗ - May 8, 2026, 03:00 AMMultiple Atlassian services are experiencing issues
We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.
Trello ↗ - May 8, 2026, 02:15 AMMultiple Atlassian services are experiencing issues
We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.
Trello ↗ - May 8, 2026, 01:31 AMMultiple Atlassian services are experiencing issues
We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.
Trello ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Trello's status feed →
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