Is ING working for you?
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No visitor reports in the last 24 hours yet.
ING reliability
We have not recorded a confirmed ING outage since we started tracking it. New problems appear here within minutes of detection.
Incident history
No incidents recorded yet for ING. We track ING continuously, new outages will appear here as they happen.
About ING
ING is the largest retail bank in the Netherlands, serving millions of people through the Mijn ING app and internet banking. When something breaks, the impact is rarely the whole bank at once, usually one channel fails while the others keep working.
Common ING problems
- App login fails while internet banking in the browser still works (or the other way round). This is the most common ING disruption pattern.
- iDEAL payments are refused at checkout even though your balance is fine, the failure is in the payment routing, not your account.
- Card payments or ATM withdrawals decline in shops. These run over separate infrastructure and fail independently from the app.
- Delayed transactions: money is debited but the receiver sees nothing for hours. Almost always a processing backlog, not a lost payment.
- Planned maintenance, usually at night or on Sunday morning, briefly takes internet banking offline.
Where to check officially
- ING publishes current disruptions on its own service page: ing.nl/particulier/storingen.
- ING does not offer a machine-readable status feed, so GlobalOutageMap relies on Dutch news coverage and user reports for this provider.
- For account-specific problems, use the chat inside the Mijn ING app rather than public channels, never share account details on social media.
What to do when ING is down
- Check whether it is only you. Try a different channel: if the app fails, open internet banking in a browser, or vice versa.
- Do not repeat a failed payment. Repeated attempts during a backlog can result in a double debit once the queue clears.
- Check the official page linked above before contacting support, during a large outage the phone lines are saturated.
- Keep a backup payment method. During iDEAL or card outages, a card from a second bank or cash is the fastest workaround.
- Money debited but not received? Wait until the end of the next business day before filing a complaint; backlogs usually settle automatically.
Frequently asked questions
- Is ING down right now?
- Current status of ING is unknown. We do not have enough recent official information to confirm the current service status. A reachable website alone does not establish service health.
- How does GlobalOutageMap track ING?
- We follow public news coverage and visitor reports for ING and combine it with GlobalOutageMap monitoring, news coverage and reports from visitors.
- Where can I see ING's official status page?
- The official ING status page is at https://www.ing.nl/particulier/storingen. We show it here alongside our own monitoring, visitor reports, history and alerts.
- How often does ING go down?
- We recorded 0 incidents for ING in the past 12 months, 0 of them in the last 30 days.
- How do I get notified when ING goes down?
- Tap the Watch button on this page to add ING to your watchlist and get an email when a new incident is detected. Watching is free.
- Is ING down right now?
- The live status at the top of this page reflects the most recent signals we have. Because ING does not publish a machine-readable status feed, our status is based on news coverage and user reports, so short local disruptions can be missed.
- Why can I log in on the website but not in the app?
- The Mijn ING app and internet banking run on separate front ends that share the same core banking system. A failure in one does not automatically affect the other, which is why switching channels often works during an outage.
- My iDEAL payment failed at a webshop. Is my money gone?
- A refused iDEAL payment normally means no money left your account. If it was debited anyway, it is usually reversed automatically within one to two business days.