Outage activity
Is anything down in Brazil?
No open incident with an official update naming Brazil or a service for Brazil right now. That does not confirm every service works there.
News and unconfirmed reports
Reports about services for Brazil without an official status update. These are not confirmed outages.
- Service impact: Internet Connectivity Issues
Affected location: sa-east-1
Cloud datacenter regions in Brazil
Each provider runs its own region. An incident in one does not establish a problem in another.
About outage monitoring in Brazil
This page groups tracked service updates that mention this country or a datacenter region there. A country mention does not by itself confirm local impact or monitoring of every service used there. Check the linked provider update for the affected product, region and users.
What we monitor
GlobalOutageMap aggregates updates from connected official service status sources. This page groups updates that mention this country or a datacenter region there. That does not establish comprehensive local ISP coverage, affected resident counts or countrywide service health.
Services mentioned in tracked updates
Service and country mentions provide context. Check the linked official incident update for the affected product, region and users. News and visitor reports are not official status confirmation.
When to check this page
Users in Brazil should consult this page when encountering widespread issues with digital services. Indicators include multiple applications failing simultaneously across different devices, persistent payment transaction declines, or being stuck in login loops for various online services. While this platform provides an aggregated view, it is always advisable to also check the official status page of the specific service provider experiencing a problem. This combination of resources can help differentiate between isolated technical glitches and broader infrastructure outages affecting a region. This approach helps users stay informed during critical moments.
Other countries in South America
FAQ - Brazil outages
Is the internet down in Brazil?
It is unlikely that the entire internet infrastructure across Brazil would be completely down. More typically, outages affect specific cloud regions, internet service providers, or individual online services. If you are experiencing widespread issues, it often points to a significant regional disruption rather than a total national blackout. This page compiles data to help determine if the problem is localised to your service provider or indicative of a larger incident affecting multiple platforms or network segments within Brazil. Check multiple sources to confirm the scope of any disruption.
Which cloud regions serve Brazil?
Major hyperscale cloud providers operate dedicated data centre regions that serve Brazil and the wider South American continent. Amazon Web Services (AWS) has a region in São Paulo. Microsoft Azure also has a Brazil South region, which is located in São Paulo. Google Cloud Platform (GCP) provides a region in São Paulo as well. These strategically located regions are crucial for delivering low-latency cloud services and hosting applications for users throughout Brazil. Other providers may operate edge locations or partner data centres in the country.
Why do apps go down even when my connection works?
Applications can fail even when your personal internet connection is functional due to their reliance on shared cloud infrastructure. A single point of failure in a service provider's data centre, network backbone, or an upstream dependency can disrupt numerous services simultaneously. For example, an issue with a major cloud provider's authentication service or a Content Delivery Network might prevent many applications from loading correctly, even if your local Wi-Fi or mobile data is perfectly active. This highlights the interconnected nature of modern digital services.
How quickly is this page updated?
This page is updated continuously through an automated ingestion pipeline that monitors official status pages, network telemetry, and verified reports. Our system is designed to detect and process new information as it becomes available, aiming to reflect significant changes in service status with minimal delay. However, it is important to understand that this platform aggregates signals and is not an official source for any specific service provider. The speed of updates can also depend on how quickly individual service providers publish information about their own outages. Our goal is timely signal aggregation.
What should I do during an outage in Brazil?
During an outage affecting services in Brazil, it is generally best to avoid making significant changes to your system or repeatedly attempting actions that are failing. Firstly, consult the official status page of the affected service provider for definitive information and estimated resolution times. If widely affected, check this GlobalOutageMap page for broader context. Wait for service providers to announce a resolution or provide updates. Avoid reinstalling applications or making complex troubleshooting attempts, as these actions are unlikely to resolve an infrastructure-level issue and could potentially lead to further complications when service is restored. Patience is often the most effective approach.