Outage activity
Is anything down in Colombia?
No open incident with an official update naming Colombia or a service for Colombia right now. That does not confirm every service works there.
We have no services tracked specifically for Colombia, no cloud region there and no official update naming a location in Colombia. International services may still be used there; check their provider pages.
Browse the global live outage map or all tracked providers.
About outage monitoring in Colombia
This page groups tracked service updates that mention this country or a datacenter region there. A country mention does not by itself confirm local impact or monitoring of every service used there. Check the linked provider update for the affected product, region and users.
What we monitor
GlobalOutageMap aggregates updates from connected official service status sources. This page groups updates that mention this country or a datacenter region there. That does not establish comprehensive local ISP coverage, affected resident counts or countrywide service health.
Services mentioned in tracked updates
Service and country mentions provide context. Check the linked official incident update for the affected product, region and users. News and visitor reports are not official status confirmation.
When to check this page
Users in Colombia should consult this page when they observe multiple, seemingly unrelated digital services failing simultaneously, or if a single critical application appears broken across various devices or network connections. Specific indicators include persistent error messages, login loops, declined payments despite sufficient funds, or an inability to access common websites. While this page aggregates information, it is always advisable to also check the official status page of the specific service provider experiencing issues. This approach provides a comprehensive view, combining our aggregated data with the provider's direct communications, helping to confirm the scope and nature of any reported disruption.
Other countries in South America
FAQ - Colombia outages
Is the internet down in Colombia?
The term 'internet down' is broad; it usually refers to a widespread disruption impacting fundamental connectivity. This page aggregates signals from major infrastructure providers. If you see widespread red indicators across multiple categories like ISPs, cloud regions, and major SaaS platforms, it suggests a significant regional issue. However, if only a specific service is affected, it is more likely an isolated problem with that provider, rather than a general internet outage across Colombia. Always check the individual service's status page for confirmation, but widespread reports here indicate a broader impact.
Which cloud regions serve Colombia?
Colombia is primarily served by cloud regions located in neighbouring South American countries or occasionally by regions in North America, due to proximity and network latency considerations. Major hyperscalers like AWS (Amazon Web Services) often have regions in Brazil (e.g., São Paulo) or have announced future expansions in the region. Microsoft Azure and Google Cloud Platform (GCP) also operate regions in South America or utilise points of presence and edge locations closer to Colombia to reduce latency. While there may not be large-scale general-purpose cloud regions physically within Colombia, services are delivered effectively through nearby infrastructure.
Why do apps go down even when my connection works?
Many modern applications rely on complex, distributed cloud infrastructure. Even if your local internet connection is functional, an application can fail if its backend servers, databases, or content delivery networks (CDNs) hosted in a remote cloud region experience an outage. The issue may lie with a specific cloud provider, an upstream network, or a software component that the application depends on. Your device successfully reaches the internet, but the destination service is unreachable or non-functional. These are known as dependencies, and an outage in one can affect many downstream services.
How quickly is this page updated?
This page is updated continuously through an automated ingestion pipeline that monitors official status pages, technical news feeds, and community reports in real-time. While we strive for immediate updates, there can be a brief delay between an incident's occurrence, its official acknowledgement by a provider, and its reflection on this aggregated platform. Our primary function is signal aggregation and correlation, not primary incident detection. Therefore, information appears here as soon as reliable data points become available from monitored sources. This is for informational purposes and not an official source of outage information.
What should I do during an outage in Colombia?
During an outage affecting services in Colombia, the recommended course of action is to avoid making substantial changes to your systems or repeatedly attempting actions that are failing. Instead, monitor this page and the official status pages of the affected services for updates on resolution. Refrain from redeploying applications or restarting network equipment unless specifically advised by a service provider, as this can sometimes exacerbate issues or delay recovery. Focus on communicating any critical impact to relevant stakeholders within your organisation, or to your service provider if you are experiencing a direct support issue.