Outage activity
Is anything down in Mexico?
No open incident with an official update naming Mexico or a service for Mexico right now. That does not confirm every service works there.
Cloud datacenter regions in Mexico
Each provider runs its own region. An incident in one does not establish a problem in another.
About outage monitoring in Mexico
This page groups tracked service updates that mention this country or a datacenter region there. A country mention does not by itself confirm local impact or monitoring of every service used there. Check the linked provider update for the affected product, region and users.
What we monitor
GlobalOutageMap aggregates updates from connected official service status sources. This page groups updates that mention this country or a datacenter region there. That does not establish comprehensive local ISP coverage, affected resident counts or countrywide service health.
Services mentioned in tracked updates
Service and country mentions provide context. Check the linked official incident update for the affected product, region and users. News and visitor reports are not official status confirmation.
When to check this page
Users in Mexico should consult this page when they observe widespread digital service issues. This includes instances where a specific application appears broken across multiple devices or when several unrelated applications fail simultaneously. Other indicators might be consistent declines in digital payment transactions or persistent login errors across various platforms. While GlobalOutageMap aggregates signals, it is always advisable for users to also check the individual service provider's official status page for the most direct and detailed information regarding any ongoing incident.
Other countries in North America
FAQ - Mexico outages
Is the internet down in Mexico?
The internet itself as a global network is rarely 'down' entirely. However, specific segments, such as a major internet service provider in Mexico or a cloud region serving the country, can experience outages. This page helps identify if a critical component of the internet infrastructure or a widely used service is experiencing issues that could affect users in Mexico. A partial outage might make certain websites or applications unreachable, while others continue to function normally. Our aggregated data provides an indication of the scope and nature of any reported disruptions.
Which cloud regions serve Mexico?
Major hyperscale cloud providers operate data centre regions that underpin digital services for Mexico. Google Cloud Platform has a region in Mexico (Mexico-Central). Microsoft Azure serves the region with a Mexico Central region. Amazon Web Services (AWS) also has infrastructure, including edge locations, in Mexico and typically serves the country from regions like US-East (N. Virginia) and US-West (Oregon), which are geographically proximate. These regions host the servers and infrastructure that many applications and websites rely upon for their operations and data storage.
Why do apps go down even when my connection works?
Even if your local internet connection is functional, applications can fail due to dependencies on shared cloud infrastructure. Many apps and websites are hosted by major cloud providers like AWS, Azure, or Google Cloud. If one of these central cloud regions experiences an outage, all services relying on it can become unavailable, regardless of your personal internet status. Similarly, a disruption to a major content delivery network (CDN) or a specific SaaS platform can render its services inaccessible globally or regionally, even if your Wi-Fi is perfect.
How quickly is this page updated?
This page is updated continuously by an automated system that ingests data from a variety of sources in near real-time. Signals from official status pages, technical news outlets, and validated user reports are processed and correlated. While the system operates constantly, there is a necessary brief delay for data ingestion, analysis, and validation to ensure accuracy. It's important to remember that GlobalOutageMap provides an aggregation of signals, offering a broad perspective, and is not an official source for any specific service provider's status.
What should I do during an outage in Mexico?
During a confirmed outage affecting services in Mexico, the primary course of action is patience. Avoid attempting to redeploy applications or make significant system changes, as these actions typically will not resolve issues rooted in external infrastructure and could complicate recovery. Consult the status pages of the affected service providers directly for official updates and estimated times to resolution. This page can help confirm if the issue is widespread. For non-critical tasks, it is generally best to await the service provider's announcement of full restoration.