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Interface Button Issue

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update 30-04-2025 15:12 · Resolved 30-04-2025 19:28

We have resolved the issue causing interface-only users to see “Not connected to an automation” when clicking Interface buttons that trigger automations. Interface-only users should be able to trigger automations from interfaces as expected. We apologize for the impact and thank you for your patience.

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    Affected services

    Airtable Service

    Updates (3)

    1. 30-04-2025 19:28
      Interface Button Issue

      We have resolved the issue causing interface-only users to see “Not connected to an automation” when clicking Interface buttons that trigger automations. Interface-only users should be able to trigger automations from interfaces as expected. We apologize for the impact and thank you for your patience.

      Airtable ↗
    2. 30-04-2025 17:57
      Interface Button Issue

      We’ve identified the root cause of the issue causing interface-only users to see “Not connected to an automation” when clicking Interface buttons that trigger automations. Our engineering team is deploying a patch and expects full resolution by 10:00 AM Pacific Time. Interface buttons for users with base access remain unaffected. We’ll confirm once the fix is fully implemented and monitored. Thank you for your patience while we work to restore the service.

      Airtable ↗
    3. 30-04-2025 15:12
      Interface Button Issue

      We are investigating an issue where interface-only users encounter a “Not connected to an automation” message when clicking Interface buttons that trigger published automations. Buttons continue to work normally for users with base access. Our engineering team is working to identify the root cause and restore full functionality. We appreciate your patience and will post updates as soon as more information becomes available.

      Airtable ↗

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