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Increased Errors for Small Percentage of Bases

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update 11-11-2024 19:16 · Resolved 11-11-2024 19:50

We have resolved this incident. We apologize for the interruption to our customers’ operations.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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    Affected services

    Airtable Service

    Updates (2)

    1. 11-11-2024 19:50
      Increased Errors for Small Percentage of Bases

      We have resolved this incident. We apologize for the interruption to our customers’ operations.

      Airtable ↗
    2. 11-11-2024 19:16
      Increased Errors for Small Percentage of Bases

      We are responding to an incident where fewer than 1% of bases are periodically experiencing increased errors and latency due to an underlying database issue. We are working with our vendor to resolve the issue.

      Airtable ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Airtable's status feed →

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