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Affected services

Airtable Service

Updates (3)

13-03-2025 04:18
Some jira sync are only pulling in 100 rows of data
Jira sync functionality has been restored. Thank you for your patience.
Airtable ↗
12-03-2025 17:46
Some jira sync are only pulling in 100 rows of data
We explored a workaround to the bug and will be working to deploy and restore the functionality before end of day. Please stay tuned for more updates. Our team will continue working with Jira's support team to find a long term resolution in the mean time. Thank you for your patience.
Airtable ↗
12-03-2025 00:59
Some jira sync are only pulling in 100 rows of data
We are currently investigating an issue affecting some Jira Syncs in Airtable. Due to a bug in Jira’s APIs, certain syncs are only fetching 100 rows of data instead of the full dataset. This issue began at 2:00 AM PST. We have reached out to Jira’s support team for assistance and are also proactively exploring potential workarounds. We will provide further updates as soon as we have more information. Thank you for your patience while we work to resolve this issue.
Airtable ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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