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Akamai Control Center and Configuration Deployment Issues

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Sep 29, 2026, 08:28 PM · Resolved Sep 29, 2026, 09:22 PM

We can confirm that the issue was mitigated at 20:25 UTC on September 29, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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Affected services

Configuration DeploymentAkamai Control Center

Updates (3)

  1. Sep 29, 2026, 09:22 PM
    Akamai Control Center and Configuration Deployment Issues

    We can confirm that the issue was mitigated at 20:25 UTC on September 29, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

    Akamai ↗
  2. Sep 29, 2026, 08:48 PM
    Akamai Control Center and Configuration Deployment Issues

    We are continuing to investigate the issue. We identified another issue in Identity Manager where customers can't access to manage their users in Akamai Control Center. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD. We will provide an update within the next 60 minutes.

    Akamai ↗
  3. Sep 29, 2026, 08:28 PM
    Akamai Control Center and Configuration Deployment Issues

    We are investigating an emerging issue with Configuration Deployment related to errors while activating delivery configurations in Property Manager. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/c

    Akamai ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Akamai's status feed →

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