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Performance issues in HTTPS edge delivery network

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Sep 15, 2026, 03:21 AM · Resolved Sep 16, 2026, 01:36 AM

We can confirm that the issue was mitigated at 00:57 UTC on 15 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001TpkinCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Edge Delivery

Updates (4)

  1. Sep 16, 2026, 01:36 AM
    Performance issues in HTTPS edge delivery network

    We can confirm that the issue was mitigated at 00:57 UTC on 15 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001TpkinCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

    Akamai ↗
  2. Sep 15, 2026, 12:59 PM
    Performance issues in HTTPS edge delivery network

    We are continuing to monitor the issue to ensure that the impact is fully mitigated. We will provide the next update as we make progress. We apologize for the impact.

    Akamai ↗
  3. Sep 15, 2026, 09:24 AM
    Performance issues in HTTPS edge delivery network

    We are continuing to monitor the issue to ensure that the impact is fully mitigated. We will provide the next update as we make progress. We apologize for the impact.

    Akamai ↗
  4. Sep 15, 2026, 03:21 AM
    Performance issues in HTTPS edge delivery network

    We became aware of an issue with the HTTPS edge delivery network related to performance issues. The issue lasted between 00:45 UTC and 00:57 UTC on 15 September 2026. We have implemented a fix for this issue, which we believe may have caused the issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001TpkinCAB. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patien

    Akamai ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Akamai's status feed →

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