What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Anthropic now? Check the current status

Affected services

Claude Console (platform.claude.com)Claude API (api.anthropic.com)

Updates (3)

Oct 1, 2026, 10:36 PM
Delayed credits on the Claude Platform
This issue has been resolved.
Anthropic ↗
Oct 1, 2026, 06:23 PM
Delayed credits on the Claude Platform
We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
Anthropic ↗
Oct 1, 2026, 04:20 PM
Delayed credits on the Claude Platform
We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
Anthropic ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Anthropic's status feed →

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