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EU App and API issues

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update 26-01-2026 04:01 · Resolved 26-01-2026 04:29

This incident has been resolved.

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    Affected services

    AppMobileAPI

    Updates (4)

    1. 26-01-2026 04:29
      EU App and API issues

      This incident has been resolved.

      Asana ↗
    2. 26-01-2026 04:20
      EU App and API issues

      We are continuing to monitor for any further issues.

      Asana ↗
    3. 26-01-2026 04:19
      EU App and API issues

      We have identified certain expensive workloads and reduced background processing to mitigate this. We see recovery in user facing services and are investigating the expensive workloads; user traffic is now working normally.

      Asana ↗
    4. 26-01-2026 04:01
      EU App and API issues

      We are investigating an elevated rate of API errors as well as delays reflecting changes for the App in EU.

      Asana ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Asana's status feed →

    GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.