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Date Time Trigger Automation Failues

ResolvedminorOfficial source confirmedGlobal service disruptionFirst recorded update 21-04-2026 21:00 · Resolved 21-04-2026 21:00

Starting on **April 20th, 2026 at 10:00 AM PDT**, a combination of scaled-up background action jobs in the EU and a recent change to how date time trigger volume is managed overloaded the system that processes resource intensive background action jobs. This caused multi-hour delays in email and inbox notifications in the EU and prevented date time triggers from executing in all regions. Engineers were first alerted on **April 21st** by our monitoring systems, but did not recognize the full scope of the incident until **April 23rd**. On April 23rd, the change to manage date time trigger...

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    Updates (2)

    1. 30-04-2026 02:43
      Date Time Trigger Automation Failues

      Starting on **April 20th, 2026 at 10:00 AM PDT**, a combination of scaled-up background action jobs in the EU and a recent change to how date time trigger volume is managed overloaded the system that processes resource intensive background action jobs. This caused multi-hour delays in email and inbox notifications in the EU and prevented date time triggers from executing in all regions. Engineers were first alerted on **April 21st** by our monitoring systems, but did not recognize the full scope of the incident until **April 23rd**. On April 23rd, the change to manage date time trigger volume

      Asana ↗
    2. 30-04-2026 01:19
      Date Time Trigger Automation Failues

      Between April 21st and April 23rd, many rules triggered by date time triggers did not run. New rule triggers ran normally starting April 23rd, and the delayed triggers were processed by April 27th.

      Asana ↗

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