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Slow performance for a subset of Asana users

ResolvedminorOfficial source confirmedMulti-region impactFirst recorded update 17-09-2026 16:36 · Resolved 17-09-2026 17:13

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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    Affected services

    AppMobileNotificationsAutomations and Background ActionsWebhooks and Event StreamsAPI

    Updates (3)

    1. 17-09-2026 17:13
      Slow performance for a subset of Asana users

      This incident has been resolved.

      Asana ↗
    2. 17-09-2026 17:12
      Slow performance for a subset of Asana users

      We are continuing to investigate this issue.

      Asana ↗
    3. 17-09-2026 16:36
      Slow performance for a subset of Asana users

      We received an alert for unusual slow performance in several regions. We're investigating.

      Asana ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Asana's status feed →

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