What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Automations and Background Actions

Updates (4)

21-09-2026 18:10
Automations not running for EU users
This incident has been resolved.
Asana ↗
21-09-2026 17:39
Automations not running for EU users
We're currently working our way through the backlog of automations that did not run.
Asana ↗
21-09-2026 17:00
Automations not running for EU users
We are continuing to work on a fix for this issue.
Asana ↗
21-09-2026 16:59
Automations not running for EU users
We've heard reports of rules and automations not running in the EU region. We've identified the source of the issue and fixed it for new automations triggers going forward. Our engineers are currently working on the backlog of automations that triggered and did not run during the incident.
Asana ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Asana's status feed →

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