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Affected services

AppMobileNotificationsAutomations and Background ActionsWebhooks and Event StreamsAPI

Updates (2)

26-04-2025 01:44
Transient application errors
We've paused upgrades for the remaining customer databases, and will complete the remaining upgrades after looking into why we saw more errors than expected.
Asana ↗
26-04-2025 00:42
Transient application errors
We started upgrade processes for databases; these are proceeding, but some restarts are taking longer than expected. As a result some customers are encountering transient errors during this process. We expect each customer database upgrade to complete within a few minutes; and no data will be lost.
Asana ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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