App Down

Updates (7)

1. 23-10-2025 18:07
   App Down

   **Incident:** AWS infrastructure had [an outage affecting core services](https://aws.amazon.com/message/101925/), which our application depends on, in the Virginia \(us-east-1\) region. The initial impact to our services is covered by [https://status.asana.com/incidents/zfdtyvckl5k2](https://status.asana.com/incidents/zfdtyvckl5k2); this covers the second major impact to our services. **Impact:** Starting at 2025-10-20 14:58 UTC, our application was down for approximately 10% of our users. By 15:08 UTC the application was completely down for all users We saw some improvement in internal error

   Asana ↗
2. 20-10-2025 22:34
   App Down

   Asana is now fully operational, and all services are performing normally. API traffic and client access have been fully restored, and we’re no longer seeing elevated error rates or latency. This incident was related to an earlier AWS service disruption. We’ll continue to monitor performance closely, but Asana is back to normal.

   Asana ↗
3. 20-10-2025 21:54
   App Down

   Asana is functional again. We’ve begun re-enabling API traffic and are gradually allowing traffic from all clients. Most functionality is coming back online, though some users may still experience intermittent errors or slower performance while systems stabilise.

   Asana ↗
4. 20-10-2025 20:43
   App Down

   We are continuing to work on restoring access to Asana. This outage is related to the ongoing AWS service disruption, which is affecting many applications and customers globally (https://health.aws.amazon.com/health/status). Our engineers are actively deploying mitigation strategies to restore Asana functionality and reduce our reliance on affected services. We're observing some recovery in foundational infrastructure, and are working towards restoring core app functionality.

   Asana ↗
5. 20-10-2025 18:55
   App Down

   We are continuing to work on resolving the issue impacting access to Asana. This outage is related to the ongoing AWS service disruption, which is affecting many applications and customers globally (https://health.aws.amazon.com/health/status). Our team is closely monitoring AWS recovery efforts and will restore full functionality as soon as possible.

   Asana ↗
6. 20-10-2025 17:07
   App Down

   We are still working on fixing the issue, this is affecting most of our users

   Asana ↗
7. 20-10-2025 16:28
   App Down

   We are currently investigating an issue which affects about 10% of our users, this is a continuation of the AWS outage that happened earlier today

   Asana ↗