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Intermittent issues with SAML login

ResolvedminorOfficial source confirmedFirst recorded update 18-11-2024 20:00 · Resolved 18-11-2024 20:00

Incident: A gradual rollout changing Asana’s network routing resulted in certain internal requests for our non-North American clusters being misrouted. This caused sporadic errors loading information for users whose Asana domains are hosted in non-US clusters.  ‌ Impact: Users with SAML SSO configured saw intermittent errors when attempting to login to Asana between November 18, 11:02 UTC and November 19, 01:27 UTC. ‌ Moving forward: We are improving our internal monitoring to promptly identify issues with future networking changes and working to make our login flow more resilient to...

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    Updates (2)

    1. 22-11-2024 23:45
      Intermittent issues with SAML login

      Incident: A gradual rollout changing Asana’s network routing resulted in certain internal requests for our non-North American clusters being misrouted. This caused sporadic errors loading information for users whose Asana domains are hosted in non-US clusters.  ‌ Impact: Users with SAML SSO configured saw intermittent errors when attempting to login to Asana between November 18, 11:02 UTC and November 19, 01:27 UTC. ‌ Moving forward: We are improving our internal monitoring to promptly identify issues with future networking changes and working to make our login flow more resilient to data

      Asana ↗
    2. 22-11-2024 23:45
      Intermittent issues with SAML login

      We are currently investigating this issue.

      Asana ↗

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