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Stale data and crashes

ResolvedminorOfficial source confirmedFirst recorded update 13-10-2025 17:44 · Resolved 13-10-2025 18:33

From 15:44 - 16:33 UTC, Asana users may have seen stale data in the web app. In some cases, users may have experienced crashes and failed API requests.

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    Updates (1)

    1. 13-10-2025 22:56
      Stale data and crashes

      From 15:44 - 16:33 UTC, Asana users may have seen stale data in the web app. In some cases, users may have experienced crashes and failed API requests.

      Asana ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Asana's status feed →

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