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Automations and Background Actions Delayed

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update 26-07-2024 23:10 · Resolved 26-07-2024 23:10

On 2024-07-26, a deployment of new code introduced a bug which caused delays for automations and background actions for a subset of our customers. Jobs were delayed between 00:55 and 12:30 UTC. We reverted this deployment, which allowed our system to catch up. Impact: During the incident, a subset of customers experienced delayed background actions, such as rules, email notifications, imports, and exports. For a small fraction of customers, during a 7-hour period, automations may not have executed as intended. Moving forward: We have identified the root cause of this particular bug and...

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    Affected services

    Automations and Background Actions

    Updates (1)

    1. 26-07-2024 23:10
      Automations and Background Actions Delayed

      On 2024-07-26, a deployment of new code introduced a bug which caused delays for automations and background actions for a subset of our customers. Jobs were delayed between 00:55 and 12:30 UTC. We reverted this deployment, which allowed our system to catch up. Impact: During the incident, a subset of customers experienced delayed background actions, such as rules, email notifications, imports, and exports. For a small fraction of customers, during a 7-hour period, automations may not have executed as intended. Moving forward: We have identified the root cause of this particular bug and will

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