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Affected services

AppAPI

Updates (6)

07-02-2025 23:46
Asana down in US
Incident: Starting at 2025-02-05 21:05 UTC, a configuration change caused a large increase in server logs, overloading logging infrastructure and causing server restarts. This caused cascade failure as other servers were overloaded. The configuration change was reverted, and our application recovered after the servers restarted, with recovery by around 2025-02-05 21:30. Impact: Users saw errors loading our application and loading data within the application. No customer data was lost. Moving forward: We have removed the source of logs which resulted in overload, and are improving monitoring
Asana ↗
05-02-2025 22:54
Asana down in US
This incident has been resolved.
Asana ↗
05-02-2025 22:35
Asana down in US
A fix has been implemented and we are monitoring the results.
Asana ↗
05-02-2025 22:34
Asana down in US
We have made configuration changes and are monitoring for recovery.
Asana ↗
05-02-2025 22:22
Asana down in US
We are continuing to investigate this issue.
Asana ↗
05-02-2025 22:19
Asana down in US
We are seeing a high rate of errors for the Asana application in the US region.
Asana ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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