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Issues in with Asana in EU region

ResolvedminorOfficial source confirmedSingle region affectedFirst recorded update 31-10-2025 17:17 · Resolved 31-10-2025 18:18

This incident has been resolved. During the incident, users in EU experienced slow application performance, and automations, webhooks, and background actions were delayed.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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    Affected services

    AppAPIMobileAutomations and Background ActionsWebhooks and Event StreamsNotifications

    Updates (4)

    1. 31-10-2025 18:18
      Issues in with Asana in EU region

      This incident has been resolved. During the incident, users in EU experienced slow application performance, and automations, webhooks, and background actions were delayed.

      Asana ↗
    2. 31-10-2025 18:05
      Issues in with Asana in EU region

      We have identified the source of load and addressed it, and are monitoring recovery.

      Asana ↗
    3. 31-10-2025 17:28
      Issues in with Asana in EU region

      We’re currently experiencing increased system load. Our team has identified the source and is actively working to mitigate the impact. Thank you for your patience.

      Asana ↗
    4. 31-10-2025 17:17
      Issues in with Asana in EU region

      We are currently investigating the issue.

      Asana ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Asana's status feed →

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