What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Atlassian (Jira & Confluence) now? Check the current statusUpdates (3)
- May 14, 2019, 11:04 AMAtlassian Cloud users experiencing outages
We have identified the service that caused a high load on the server. We have deployed a couple of changes to mitigate the situation. The services have been recovered and operating normally.
Atlassian (Jira & Confluence) ↗ - May 14, 2019, 09:28 AMAtlassian Cloud users experiencing outages
We are continuing to investigate this issue.
Atlassian (Jira & Confluence) ↗ - May 14, 2019, 08:57 AMAtlassian Cloud users experiencing outages
We are investigating an outage that is impacting some Atlassian Cloud customers. We will provide more details within the next hour.
Atlassian (Jira & Confluence) ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.