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Jira sidebar colour is not changing base on configuration

ResolvedminorOfficial source confirmedFirst recorded update May 21, 2019, 09:53 AM · Resolved May 21, 2019, 09:53 AM

We have identified the root cause of the custom sidebar colour issue with Jira Cloud and have mitigated the problem. The issue has been resolved and the service is operating normally.

What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (1)

  1. May 21, 2019, 09:53 AM
    Jira sidebar colour is not changing base on configuration

    We have identified the root cause of the custom sidebar colour issue with Jira Cloud and have mitigated the problem. The issue has been resolved and the service is operating normally.

    Atlassian (Jira & Confluence) ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →

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