What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Atlassian (Jira & Confluence) now? Check the current statusUpdates (2)
- Sep 10, 2019, 11:45 AMIssues displaying avatars
This incident has been resolved.
Atlassian (Jira & Confluence) ↗ - Sep 10, 2019, 10:05 AMIssues displaying avatars
We are investigating an issue with our avatar storage system that is impacting visibility of avatars across multiple services. We will provide more details as they're discovered.
Atlassian (Jira & Confluence) ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.