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Atlassian (Jira & Confluence)

Sign-up is failing

ResolvedminorOfficial source confirmedFirst recorded update Aug 5, 2022, 06:41 AM · Resolved Aug 5, 2022, 06:41 AM

Between 05:15 UTC to 05:55 UTC, we experienced user registration failing. The issue has been resolved and the service is operating normally.

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Updates (1)

  1. Aug 5, 2022, 06:41 AM
    Sign-up is failing

    Between 05:15 UTC to 05:55 UTC, we experienced user registration failing. The issue has been resolved and the service is operating normally.

    Atlassian (Jira & Confluence) ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →

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