What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Atlassian (Jira & Confluence) now? Check the current statusUpdates (2)
- Jul 15, 2019, 05:08 PMIncreased error rate in US East for Atlassian Jira, Confluence and Access customers
Between 14:12 UTC to 16:13 UTC, we experienced increased errors rates for Access, Confluence and Jira customers connecting to our US east API endpoints. The issue has been resolved and the service is operating normally.
Atlassian (Jira & Confluence) ↗ - Jul 15, 2019, 03:42 PMIncreased error rate in US East for Atlassian Jira, Confluence and Access customers
We are investigating an issue with Atlassians API Gateway in US East that is impacting some Access, Jira and Confluence Cloud customers. We will provide more details within the next hour.
Atlassian (Jira & Confluence) ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.