What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Atlassian (Jira & Confluence) now? Check the current statusUpdates (1)
- Nov 22, 2023, 04:27 AMOrg admins unable to access User Management
Between 01:18 AM UTC to 03:31 AM UTC, we encountered a problem where some organisation admins were not able to access User Management on the Admin hub. We have identified the root cause of this issue and fixed it. Admin hub is functioning as expected now.
Atlassian (Jira & Confluence) ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →
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