What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Atlassian (Jira & Confluence) now? Check the current statusUpdates (4)
- Sep 10, 2024, 01:15 PMSlowness in Jira.
We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.
Atlassian (Jira & Confluence) ↗ - Sep 2, 2024, 06:33 PMSlowness in Jira.
We have identified the root cause of an issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region. This issue has led to a performance impact or slowness in product provisioning. We are working on a fix to resolve the issue and recovery is in progress.
Atlassian (Jira & Confluence) ↗ - Sep 2, 2024, 10:56 AMSlowness in Jira.
The slowness issue has been resolved, and we are actively monitoring the systems to ensure stability.
Atlassian (Jira & Confluence) ↗ - Sep 2, 2024, 09:23 AMSlowness in Jira.
Our team is currently investigating the issue. We are working to identify the cause and will provide updates as soon as possible.
Atlassian (Jira & Confluence) ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.