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We are experiencing intermittent issues on Atlassian.com and Bitbucket Marketing pages

ResolvedminorOfficial source confirmedFirst recorded update Sep 29, 2023, 04:26 PM · Resolved Sep 29, 2023, 08:27 PM

Between 04:36 UTC to 17:50 UTC, we experienced intermittent issues on Atlassian.com and Bitbucket Marketing pages. The issue has been resolved and the service is operating normally.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Atlassian (Jira & Confluence) now? Check the current status

Updates (4)

  1. Sep 29, 2023, 08:27 PM
    We are experiencing intermittent issues on Atlassian.com and Bitbucket Marketing pages

    Between 04:36 UTC to 17:50 UTC, we experienced intermittent issues on Atlassian.com and Bitbucket Marketing pages. The issue has been resolved and the service is operating normally.

    Atlassian (Jira & Confluence) ↗
  2. Sep 29, 2023, 06:42 PM
    We are experiencing intermittent issues on Atlassian.com and Bitbucket Marketing pages

    We are still investigating intermittent issues with these two domains. We will provide more details within the next hour.

    Atlassian (Jira & Confluence) ↗
  3. Sep 29, 2023, 05:44 PM
    We are experiencing intermittent issues on Atlassian.com and Bitbucket Marketing pages

    We are still investigating intermittent issues with these two domains. We will provide more details within the next hour.

    Atlassian (Jira & Confluence) ↗
  4. Sep 29, 2023, 04:26 PM
    We are experiencing intermittent issues on Atlassian.com and Bitbucket Marketing pages

    We are investigating cases of degraded performance for Atlassian Cloud customers. We will provide more details within the next hour.

    Atlassian (Jira & Confluence) ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →

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