GlobalOutageMap
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Atlassian (Jira & Confluence)

Slow loading times and extended response times for Cloud products in the EU-West region.

ResolvedminorOfficial source confirmedSingle region affectedFirst recorded update Sep 10, 2024, 10:26 AM · Resolved Sep 10, 2024, 12:43 PM

Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.

Atlassian (Jira & Confluence) live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Atlassian (Jira & Confluence) now? Check the current status

Updates (2)

  1. Sep 10, 2024, 12:43 PM
    Slow loading times and extended response times for Cloud products in the EU-West region.

    Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.

    Atlassian (Jira & Confluence) ↗
  2. Sep 10, 2024, 10:26 AM
    Slow loading times and extended response times for Cloud products in the EU-West region.

    We are investigating issues with slow loading and long responsive time for all products (Jira, JSM, JSW and Confluence) and will provide updates here soon.

    Atlassian (Jira & Confluence) ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.