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Atlassian (Jira & Confluence)

Jira Imports are Failing

ResolvedmajorOfficial source confirmedFirst recorded update May 7, 2019, 07:30 AM · Resolved May 7, 2019, 09:45 AM

Between 06/May/2019 06:00 AM UTC to 07/May/2019 09:10 AM UTC, we experienced issues with Jira imports. The issue has been resolved and the service is operating normally.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (1)

  1. May 7, 2019, 12:56 PM
    Jira Imports are Failing

    Between 06/May/2019 06:00 AM UTC to 07/May/2019 09:10 AM UTC, we experienced issues with Jira imports. The issue has been resolved and the service is operating normally.

    Atlassian (Jira & Confluence) ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →

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