What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Atlassian (Jira & Confluence) now? Check the current statusUpdates (3)
- Sep 30, 2019, 07:37 PMMajor outage affecting all purchasing systems
This incident has been resolved
Atlassian (Jira & Confluence) ↗ - Sep 30, 2019, 07:23 PMMajor outage affecting all purchasing systems
Service has been restored, we are continuing to monitor the situation for any regression.
Atlassian (Jira & Confluence) ↗ - Sep 30, 2019, 05:40 PMMajor outage affecting all purchasing systems
We are currently investigating an incident involving all purchasing systems. Currently all customers will be unable to: - sign up for new products. - receive quotes on or purchase market place add-ons. - provision new products or in some cases deactivate users.
Atlassian (Jira & Confluence) ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.