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App switcher not loading in Jira and Confluence for some customers

ResolvedmajorOfficial source confirmedFirst recorded update Jul 1, 2019, 09:03 AM · Resolved Jul 1, 2019, 11:03 AM

The issue has been resolved and the service is operating normally.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Atlassian (Jira & Confluence) now? Check the current status

Updates (3)

  1. Jul 1, 2019, 11:03 AM
    App switcher not loading in Jira and Confluence for some customers

    The issue has been resolved and the service is operating normally.

    Atlassian (Jira & Confluence) ↗
  2. Jul 1, 2019, 10:04 AM
    App switcher not loading in Jira and Confluence for some customers

    We are continuing to investigate this issue.

    Atlassian (Jira & Confluence) ↗
  3. Jul 1, 2019, 09:03 AM
    App switcher not loading in Jira and Confluence for some customers

    We are investigating an issue with app switcher that is impacting some Atlassian Cloud customers. We will provide more details within the next hour.

    Atlassian (Jira & Confluence) ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.