What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Atlassian (Jira & Confluence) now? Check the current status

Updates (2)

Apr 30, 2021, 01:34 AM
Atlassian account session invalidations
Between 15/Apr/21 17:20 AM PDT to 27/Apr/21 10:00 PM PDT, we experienced some cloud customers of Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Atlassian Developer, Trello, Atlassian Bitbucket, Atlassian Access, and Jira Align were logged out of there account. The issue has been resolved and the service is operating normally.
Atlassian (Jira & Confluence) ↗
Apr 19, 2021, 04:32 AM
Atlassian account session invalidations
We are investigating an incident impacting Jira Cloud, Confluence Cloud, Bitbucket Cloud, and Statuspage. During our investigation, users may be logged out of their accounts as we work towards a resolution. We are continuing to investigate and will update this incident with more details as they are available.
Atlassian (Jira & Confluence) ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Atlassian (Jira & Confluence)'s status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.