What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Auth0 now? Check the current statusAffected services
Updates (5)
- Sep 25, 2026, 09:08 PMWe have detected an issue.
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-09-16_-_Elevated_Errors_on_US-5_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-09-16_-_Elevated_Errors_on_US-5_Public_Cloud_Environment.pdf)
Auth0 ↗ - Sep 16, 2026, 03:57 AMWe have detected an issue.
Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
Auth0 ↗ - Sep 16, 2026, 03:48 AMWe have detected an issue.
The Auth0 Engineering team has applied the mitigation and observed the service is restoring. We're monitoring the environment to ensure stability.
Auth0 ↗ - Sep 16, 2026, 03:40 AMWe have detected an issue.
We are continuing to investigate the issue and will provide further updates with changes in the incident status as our mitigation efforts progress.
Auth0 ↗ - Sep 16, 2026, 03:08 AMWe have detected an issue.
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Auth0 ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Auth0's status feed →
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