What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Auth0 now? Check the current statusAffected services
Updates (4)
- Oct 15, 2026, 07:06 PMElevated Errors on US-4 Public Cloud
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-10-09_-_Elevated_Service_Errors_on_US-4_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-10-09_-_Elevated_Service_Errors_on_US-4_Public_Cloud_Environment.pdf)
Auth0 ↗ - Oct 9, 2026, 07:27 PMElevated Errors on US-4 Public Cloud
After monitoring the environment to ensure stability, we confirm that services have been restored. Our investigation into the full root cause will continue, as we confirm the source of the issue. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
Auth0 ↗ - Oct 9, 2026, 07:04 PMElevated Errors on US-4 Public Cloud
We've identified a load spike event that caused elevated service errors on the US-4 Public Cloud environment. These errors have subsided after our autoscaling mechanisms triggered. The issue has self-resolved, and we're monitoring the environment to ensure stability. We'll provide further updates with new information or when changes in status occur.
Auth0 ↗ - Oct 9, 2026, 07:00 PMElevated Errors on US-4 Public Cloud
We're currently investigating an incident that impacted our services. This event impacts authentication and Management API functionality. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Auth0 ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Auth0's status feed →
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